Introduction and Organization Information
At STHLM CC, we work to provide our customers and contacts with the best possible service. Part of that commitment is to responsibly handle the personal data collected through our website sthlm.cc and related contacts with us. Our main purposes for processing this data are to:
- Improve user experience on our platform by understanding visitors’ needs and preferences.
- Provide timely support and answer questions and service requests.
- Develop our products and services in line with user needs.
- Carry out necessary administration, such as billing and account management.
Our policy is to handle personal data with the utmost respect for privacy and security. We comply with all relevant regulations and guidelines to protect data against unauthorized access, disclosure, modification, and destruction. Our procedures are designed to safeguard the confidentiality and integrity of your personal data while enabling us to deliver the services you entrust to us.
- We do not have an appointed Data Protection Officer (DPO), but we are fully committed to handling your privacy concerns. If you have questions or want to know more about how we handle personal data, you are welcome to contact us at info@sthlm.cc.
Your privacy is our priority. We handle your personal data transparently and with your security in focus. This also applies to our cooperation with third-party services that may process personal data on our behalf, for example when sending invoices. All such activities take place in strict compliance with applicable data protection legislation.
Scope and Application
Our privacy policy is designed to protect personal data for all our stakeholders: website visitors, registered users, and customers. Whether you simply visit sthlm.cc, use our services as a registered user, or are a customer of ours, your personal data is processed according to high standards of privacy and security. This policy describes our procedures and your rights.
Data Storage and Protection
Data Storage
- Personal data is stored on secure servers in Sweden (Inleed). For services requiring international transfer, we ensure that the transfer complies with applicable legislation and maintains data protection equivalent to that at our primary storage location.
- Hosting partners: We work with established hosting providers who use modern security measures. Partners are selected based on their compliance with strict data protection requirements.
Security Measures
- Security audits and monitoring: Regular security audits are conducted to identify and address vulnerabilities. We also monitor our systems to detect anomalous activity and prevent unauthorized access.
- Access control: Access to personal data is strictly limited to authorized personnel with a legitimate business need. We apply strict authorization controls and review permissions regularly.
Data Processing Agreements
When we share data with third-party vendors, it is done under the protection of Data Processing Agreements (DPA) that ensure the information is handled in accordance with the GDPR and other applicable data protection legislation. The agreements require the third party to take sufficient technical and organizational measures to protect your data.
Transparency and Control
We believe in transparency and giving you control over your personal data. You are always informed of material changes in how we share data, and where applicable, you will have the opportunity to consent to the changes.
Your trust is important to us, and we only disclose personal data in accordance with this policy and when there are reasons justifying it. If you have questions about how we share and disclose personal data, please contact us at info@sthlm.cc.
Your Rights and Choices
STHLM CC recognizes and respects your rights regarding your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation. Below is an overview of your rights and how to exercise them:
Your Rights
- Right of access (art. 15 GDPR): You have the right to request access to the personal data we hold about you and to receive information about how we process it.
- Right to rectification (art. 16 GDPR): If you believe that data we hold about you is inaccurate or incomplete, you have the right to request correction or completion.
- Right to erasure (”right to be forgotten”) (art. 17 GDPR): You have the right to request deletion of your personal data when it is no longer needed for the purposes it was collected for, among other situations.
- Right to restrict processing (art. 18 GDPR): You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to data portability (art. 20 GDPR): You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to transfer it to another controller.
- Right to object (art. 21 GDPR): You have the right to object to the processing of your personal data under certain conditions, including processing for direct marketing.
- Right to withdraw consent (art. 7.3 GDPR): When processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing that occurred before the withdrawal.
- Right to lodge a complaint (art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection legislation. In Sweden, the supervisory authority is the Swedish Data Protection Authority (Integritetsskyddsmyndigheten, IMY).
How to exercise your rights
Contact us at info@sthlm.cc to exercise any of these rights. We will respond to your request in accordance with applicable data protection legislation and within the timeframes specified by law. In some cases, we may need to verify your identity to protect your personal data.
We want to make it easy for you to exercise your rights and ensure that you have full control over your personal data. Do not hesitate to get in touch with any questions or concerns.
Cookies and tracking technologies
STHLM CC values your privacy and is transparent about how cookies and other tracking technologies are used on sthlm.cc. These technologies are necessary for the website to function smoothly, to improve your experience, and to provide us with insights that help us develop.
What are cookies and tracking technologies?
Cookies are small data files placed on your device that allow us to remember your settings and collect information about how you use the website. Tracking technologies such as web beacons and pixel tags help us understand how you interact with the website and which pages you visit.
How we use these technologies
- Necessary cookies: Required for the website to function, for example login and security. They do not require consent.
- Performance and analytics cookies: Collect information about how visitors use the website, which pages are visited most, and whether error messages are displayed. They help us improve the website.
- Functional cookies: Enable the website to offer extended functionality and personalization, for example remembering your choices.
- Advertising and audience targeting cookies: Used to display ads that are more relevant to you and your interests, to limit how many times you see an ad, and to measure the effectiveness of advertising campaigns. Ads on the website may be delivered via Google AdSense.
Your choices and consent
On your first visit, a consent banner is displayed where you can:
- Accept all cookies: Consent to all cookies and tracking technologies.
- Reject non-necessary cookies: Only necessary cookies are used for the website’s basic functions.
- Customize your choices: Choose which categories of cookies you want to allow.
Changes to our cookie use
We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements. For significant changes, we will inform you and obtain consent where required.
You can change your cookie settings at any time via the consent banner. If you have questions about our use of cookies and tracking technologies, contact us at info@sthlm.cc.
International transfers
STHLM CC may transfer personal data to locations outside your home country, including countries with different data protection legislation than that in your jurisdiction. Such transfers are always made with utmost care and in accordance with applicable data protection rules, including the General Data Protection Regulation (GDPR).